Refunds are paid back by our team, in cash or by UPI or bank transfer. Your order shows “Refund being arranged” until it’s done, then “Refunded”.
Yes, until the slot’s cutoff and before we start packing. Open the order and choose “Change delivery slot”.
Every pack carries a batch code and QR. Scan it to see the packing date, best-before date, variety and source region for that batch.
For quality issues, raise a request here with a photo of the pack and its batch code within 7 days of delivery.
For complaints about an order or this website that our support team hasn’t resolved.
Grievance Officer
